Our Annual Report 2015/16

It’s that time of year again the AGM is upon us and and our annual report 2015/16 is available for those who might be interested to read it.

This year our report contains:

  • A strategic report on the value of advice. Covering our fiscal and practical benefits to both our clients and society.
  • Our operational report on our challenges and successes this year and the new advice model.
  • An update on our campaigns work
  • Project updates on how we help the most vulnerable in society
  • And finally our financial position and  demographics

I hope you find this interesting.

Duncan Rossiter – Deputy CEO

To take a look click on the link below to download a digital PDF of our report.

Citizens Advice NEL Annual Report 2015-16 cover

Download: Our Annual Report 2015/16 (PDF – Direct Download)

Job Opportunities

Big Lottery

NORTHERN LINCOLNSHIRE ADVICE NETWORK

In Partnership with Citizens Advice North East Lincolnshire and Scunthorpe Citizens Advice

There are exciting opportunities for:

3 COMMUNITY MENTORS
(3 X 37 HOURS PER WEEK)
SALARY FULL TIME £19,500 PER ANNUM

We are looking for enthusiastic, self-motivated individuals with experience of providing advice and information services and to act as mentors to the general public.

2 MULTI-SKILLED ADVISERS
(2×37 HOURS PER WEEK)
SALARY £21,450 PER ANNUM

We are looking for an enthusiastic, self-motivated experienced advisers to deliver advice to clients across Northern Lincolnshire.
28 days annual leave for full time subject to completion of a 3-month probationary period

These are 2-year fixed term contracts
Funded by the National Lottery through the Big Lottery Fund

Application forms can be requested by email from jobs@advicenel.org.uk

Closing date for the above posts is 12th September 2016 (Recruitment Closed)
Charity Registration Number: 1075288

Scams Awareness

Citizens Advice North East Lincolnshire and Trading Standards in North East Lincolnshire are attempting to gauge the level of Scam related activity locally and the number of local people affected.

To let us know how scam aware you are and how widespread this activity is locally complete the following 3 question survey.

It is completely anonymous and asks you to answer three key checkbox questions.

Your answers will be recorded and the research used to inform local action.

If the form is not displaying correctly click on the following link to complete the form:
http://goo.gl/forms/CBysZOjPgDjB42ks2

Don’t Forget!

If you think you may have been a victim of a scam – Trust your gut instinct:

Get advice

From the Citizens Advice consumer service 03454 04 05 06 or Citizens Advice North East Lincolnshire Adviceline on 03444 111 444, who can provide advice and pass details on to trading standards.

Report it

Report scams or suspected scams to Action Fraud: 0300 123 2040 www.actionfraud.police.uk

Tell someone

A friend, neighbor or relative about any scams you become aware of.

Our Annual Report 2014/15

It's that time of year again and our annual report is available for those who might be interested to read it. This year we have a new format and the report covers a number of topics, it contains:

  • A strategic report on the value of advice. Covering our fiscal and practical benefits to both our clients and society.
  • Our operational report on our challenges and successes. Including reporting on our progress with phone advice.
  • Updates on our campaigns work and volunteer training
  • Project updates on how we help the most vulnerable in society
  • And finally information on how we are changing 

I hope you find this interesting.

Duncan Rossiter - Development Manager

To take a look click on the link below to download a digital PDF of our report.

Download: Our Annual Report 2014/15 (PDF – Direct Download)

If you liked this check out our Health and Wellbeing Report 2014/15

 

Our Health & Wellbeing Report 2014/15

This Health & Wellbeing report provides evidence of the contribution made by Citizens Advice North East Lincolnshire in supporting health and wellbeing and addressing the causes of health inequalities in society.

We look at:

  • the demand and demographics of our clients,
  • the effect of advice on people’s physical and mental health,
  • the relationship between advice provision and the social determinants of health,
  • the effect of deprivation on health and how we aim to target services to meet need,
  • health and specific advice areas such as debt,  welfare benefits, housing and homelessness, child and fuel poverty in our area,
  • the impact of volunteering and employment on health,
  • the fiscal benefits for individuals, government and society of the advice provided,
  • and the wider benefits including the effect of advice on wellbeing
  • and the impact and benefits of our advice work on health service provision.

In conclusion the report summarises what this means for the provision of advice within North East Lincolnshire and how health is helping to shape both our current and future service delivery.

We believe this report makes a compelling case for improving client outcomes  to Health Commissioners. It’s clear from the report, and from our own experiences in Citizens Advice North East Lincolnshire, that people with health problems are amongst those most in need of welfare advice but at the same time least able to access it effectively.

Whilst the financial landscape is challenging, here at Citizens Advice North East Lincolnshire we are keen to play a role in the prevention agenda, and see that there is an opportunity for us to deliver a better, more focussed service to clients which improves health outcomes and reduces inequalities and which brings financial savings to individuals, society and government.

Duncan Rossiter – Development Manager

Health and Wellbeing Coverpage (click to download)

Download: Health and Wellbeing Report 2014/15 (PDF – Direct Download)