Services which help with consumer related issues in North East Lincolnshire

Citizens Advice Consumer Service – National Helpline

Provides free, confidential and impartial advice on consumer issues. 

03454 04 05 06

European Consumer Centre – Cross border issues

Free and impartial advice and assistance in cross-border European disputes between consumers and traders.

Monday-Friday: 10.00am-03.00pm

01268 886690


NELC Home Energy Team

The council in partnership with ENGIE gives free and impartial advice to local residents on ways of reducing fuel bills and advising on schemes available for heating and insulation for your home.

Increasing your energy efficiency at home can be easier than you think. There are plenty of ways to save energy that won’t affect your lifestyle.

To speak to the Home Energy Team:

01472 326296 option 5

For more information visit: