Services which help with consumer related issues in North East Lincolnshire
Citizens Advice Consumer Service – National Helpline
Provides free, confidential and impartial advice on consumer issues.
Refers to Trading Standards as needed
03454 04 05 06
European Consumer Centre – Cross border issues
Free and impartial advice and assistance in cross-border European disputes between consumers and traders.
NELC Home Energy Team
The council in partnership with ENGIE gives free and impartial advice to local residents on ways of reducing fuel bills and advising on schemes available for heating and insulation for your home.
Increasing your energy efficiency at home can be easier than you think. There are plenty of ways to save energy that won’t affect your lifestyle.
To speak to the Home Energy Team:
Monday to Thursday 9 am to 4.30 pm, Friday 9 am to 5 pm (except bank holidays)
01472 326296 option 5
For more information visit: https://www.nelincs.gov.uk/homes-and-property/home-energy-grants/