Debt and Money

Money and Debt related services in North East Lincolnshire

Citizens Advice North East Lincolnshire – Available to all

Advice provided Monday to Friday 9am - 4pm on accessing Debt, Money and related issues and problems.

Access via phone:

call Adviceline: 03444 111 444 (9am-4pm Monday to Friday - Local Rate)

Or call our debt team direct on our Debtline: 01472 252545

Access to services via drop-in sessions:

Monday-Friday 9am-4pm at our Town Hall Street Offices in Grimsby, Melbourne house, DN31 1HZ

Tuesday 9am-12am at Immingham Civic Centre, Pelham Road, DN40 1QF

Our County Court Helpdesk – County Court Matters Only

North East Lincolnshire Citizens Advice County Court Helpdesk, can help with county court matters only such as housing arrears, Eviction, and limited advice on family matters.
Criminal matters such as fines and enforcement of debts such as TV Licensing,  would be advised to contact Debtline on 01472 252545 (if debt related) or  contact the general service above.

Access to services via drop-in sessions:

Monday - Friday: 09.45am - 01.00pm

Centre 4 – All north east lincolnshire residents

Free advice service, including debts for all in the North East Lincolnshire area.

Drop-in service between Mon-Fri 9:30am - 12 noon at Centre4

For more details see:

Moneyline – services open to all

Moneyline offers to help clients get savings accounts, basic bank accounts and offer small unsecured loans to people who would usually struggle to borrow from banks, or because they would struggle to pay too much with higher cost lenders.
Clients must have a bank account which allows direct debits. Where a client can not access a bank account Moneyline will help them to apply for a basic bank account.
Monday to Friday: 09.00am - 04.00pm
01472 267600
238 Freeman St, Grimsby, South Humberside, DN32 9DR

Tax Aid – National Helpline

TaxAid can help anyone on low income who has been unable to resolve their tax problem with HMRC.

As a guideline, a low income is up to about £380 a week before tax for a single person – equivalent to £20,000 per year.

TaxAid does not advise on Tax Credits or DWP benefits, Limited Companies or council tax. TaxAid does not provide tax planning advice.

Service available Monday  to Friday, between 10am and 12 midday.

National Helpline: 0345 120 3779

For more information visit their website at:

Tax Help for older people – 60 Years plus

If you are on low income and aged 60 or over, and need help with Tax issues you could contact Tax Help for Older People.

Via Phone on 0845 601 3321 or 01308 488066. Tax Help for Older People does not deal with self-employed taxpayers.